Ethical AI Use Policy

DocJacket is designed to responsibly assist real estate transaction coordinators with administrative work. Our platform uses AI to analyze documents, organize information, and prepare communications for coordinator review.

DocJacket Ethical AI Use Policy

We follow a human-first, human-approved automation model:

  • AI prepares work; users review and approve
  • No messages are ever sent without explicit user consent
  • No automated actions are taken on behalf of users without approval
  • AI recommendations are transparent and editable
  • Coordinators always remain in control of the coordination process

DocJacket does not:

  • Impersonate users
  • Initiate communication independently
  • Send mass outreach
  • Perform unauthorized account access
  • Bypass real-estate compliance rules or brokerage standards

DocJacket is built to support licensed professionals, not replace professional judgment. Every action requires human direction or approval.

Real coordination requires human care and expertise. DocJacket enhances professional judgment; it does not replace it.

Responsible Automation Commitment

DocJacket AI automation is designed for accuracy, transparency, compliance, and control.

We commit to:

  • Approval-first workflows — users confirm tasks and communications before execution
  • Role-appropriate automation — only assistive workflows; never adversarial or deceptive automation
  • Real-estate regulatory alignment — timelines, communication steps, and audit trails support industry compliance
  • Clear AI attribution — no covert actions or hidden automation
  • Security and privacy — automation only runs on data the user explicitly authorizes

Data Access & User Control

DocJacket does not log in to or extract data from third-party systems. It organizes updates contained in emails you authorize. You can disconnect at any time.

DocJacket automation is built to:

  • Reduce manual data entry
  • Prevent missed deadlines
  • Support compliance with transaction timelines
  • Increase coordinator efficiency and accuracy

DocJacket automation will never be used to:

  • Scrape systems or access accounts without permission
  • Generate outbound messages without approval
  • Evade brokerage rules, compliance infrastructure, or real estate law
  • Mislead clients, agents, or third parties

Automation should uphold professional standards and increase client confidence. DocJacket exists to elevate and protect the work of independent transaction coordinators.

Effective Date: January 11, 2025